Особености на административното обслужване при издаване на български документи за самоличност
Specific features of the administrative service for issuing Bulgarian identity documents

Summary/Abstract: Administrative services related to the issuance of Bulgarian identity documents area specific type of services that have as the end result the issuance of valid identification documents.With these documents, the person can certify his/her identity before various state and administrativeauthorities, as well as participate in the civil turnover. This study examines the specifics of the procedure for accepting an application and handingover the finished document, together with all accompanying activities, which requires compliancewith national and international requirements that differ from the general procedure foradministrative services.The rules for identification of users of administrative services and the related at least onetime appearance of the citizen at the counter or for taking the necessary biometric data, or uponreceipt of the finished document are analyzed. The requirement has been adopted in order to avoidabuse in the provision of these services and is in line with the regulations established in supranationalregulations for the issuance of protected documents.The report attempts to prove that the whole range of administrative services activities in whichthe "one-stop-shop" principle cannot be fully implemented.

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