DIGITALISATION – PART OF THE PUBLIC ADMINISTRATION REFORM
DIGITALISATION – PART OF THE PUBLIC ADMINISTRATION REFORM

Summary/Abstract: Nowadays, in what concerns the relation with public authorities, the general trend is remote communication, both in terms of obtaining information and in terms of an administrative act. From this perspective, the state of development of society as a whole calls for reform, in the sense of moving away from traditional methods and embracing new approaches to communication, in society in general and in administration in particular. In this background, we learn from the media that a minister created virtually by artificial intelligence has been appointed in a European country. This made us curious to document the topic in order to find out as much as possible about the communication tools of the future. Therefore, the paper addresses a current topic of general interest, discussing the possibility of modernizing public administration by means of digitalisation. Therefore, the intended scope of the paper is to document the topic of digitalisation of public administration, in order to learn as much as possible about it, both from a theoretical and a practical, applied perspective. By using research methods specific to law, the conclusion of the paper will be emphasized, namely that the integration of new technologies into administration is part of existing trends in administration and that this comes as a support for people.

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