The role of a modern manager in shaping resilient supply chains using Lean Management tools
The role of a modern manager in shaping resilient supply chains using Lean Management tools

Summary/Abstract: The research niche of this article is the relationship between Lean Management tools and supply chain resilience under uncertainty. The purpose is to synthesise how specific Lean instruments – value stream mapping (VSM), 5S, Kanban, just-in-time (JIT), Kaizen and Six Sigma – contribute to visibility, flexibility, collaboration and robustness in logistics and transport enterprises and to clarify the manager’s role in building a continuous improvement culture. The paper adopts the following research hypothesis (H1): consistent use of Lean tools, supported by managerial leadership and digital enablers, improves supply chain resilience by reducing process variability and enabling faster operational response to disruptions. The methodology combines a narrative literature review with a descriptive analysis of selected practical observations and reports from logistics companies in Lower Silesia and the Opole region (2022–2024). The synthesis indicates that floworiented tools (VSM, 5S, Kanban and JIT) shorten lead times and improve resource utilisation, while Kaizen and Six Sigma support quality and error reduction, translating into higher delivery reliability and lower damage rates. The conclusions emphasise that a modern manager’s engagement, employee involvement and KPIbased monitoring are essential to sustain Lean, while digitalisation (TMS, IoT, analytics and AI/automation) enables realtime visibility and quicker process adaptations.

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