The Impact of Using ChatGPT in Jordanian Universities on the Development of the Educational Process from the Perspective of Faculty Members
The Impact of Using ChatGPT in Jordanian Universities on the Development of the Educational Process from the Perspective of Faculty Members

Summary/Abstract: Background/purpose. This research examines the use of one artificial intelligence application, "ChatGPT," its importance, and its use in developing the educational process in Jordanian universities from the viewpoint of faculty members. Materials/methods. The study sought to answer three main questions: What are the impacts of using ChatGPT on educational development? What challenges do faculty members face when using it? And are there statistically significant differences in the extent of its use attributable to gender, experience, and academic rank? A quantitative approach was adopted, employing a 12-item questionnaire divided into two fields: use and challenges. The study sample consisted of 310 randomly selected faculty members from various Jordanian universities. Results. The primary results were as follows: Sample members strongly agreed on the importance of using artificial intelligence programs such as ChatGPT in teaching and on its role in developing the educational process. In addition, the sample members moderately agreed on some constraints that limit the use of artificial intelligence applications (ChatGPT) in teaching. Conclusion. The results showed that faculty members at Jordanian universities use artificial intelligence programs such as ChatGPT to a high degree. Based on the findings and limitations of this study, the following recommendations are proposed for future research: Qualitative Exploration of Challenges: Conduct in-depth qualitative studies (e.g., interviews, focus groups) to delve deeper into the nature of challenges such as information accuracy, lack of documented sources, and faculty trust in ChatGPT. This would provide rich contextual data and specific examples of how these issues manifest in practice.

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