ВЪЗМОЖНОСТИ И ПРЕДИЗВИКАТЕЛСТВА ПРЕД ИЗКУСТВЕНИЯ ИНТЕЛЕКТ КАТО ЧАСТ ОТ ПРОЦЕСА ПО УРЕЖДАНЕ НА ЗАСТРАХОВАТЕЛНИ ПРЕТЕНЦИИ
OPPORTUNITIES AND CHALLENGES OF ARTIFICIAL INTELLIGENCE IN THE INSURANCE CLAIMS SETTLEMENT PROCESS
Author(s): Vasil KosturkovSubject(s): Human Resources in Economy, ICT Information and Communications Technologies, Socio-Economic Research
Published by: Синдикат „Висше образование“ – КТ „Подкрепа“
Keywords: artificial intelligence; insurance claims; automation; document processing; human resources; regulatory framework
Summary/Abstract: Abstract. The article examines the application of artificial intelligence (AI) in health insurance claims handling. It reviews the theoretical and regulatory framework, presenting a practical model for cloud-based automation of health claims through document workflow. The impact on human resources is analyzed, alongside the challenges related to liability and decision-making.
Journal: Индустриални отношения и обществено развитие
- Issue Year: 2026
- Issue No: 02
- Page Range: 043-054
- Page Count: 12
- Language: Bulgarian
