The impact of employee skill development on organizational performance in public sector Cover Image

The impact of employee skill development on organizational performance in public sector
The impact of employee skill development on organizational performance in public sector

Author(s): Shakhnoza Adilova, Shokhista Shoyimova, Luis Salinas, Sardor Alimov, Nargizakhon Iminova, Durdona Rakhmatullayeva
Subject(s): Economy, National Economy, Micro-Economics, Economic policy, Economic development, Human Resources in Economy
Published by: Institute of Society Transformation
Keywords: Employee; Skill Development; Public Sector; Public Servant; Organizational Performance; Government of Uzbekistan; Citizen; Generation Gap; Structural Obstacle; Reform; Bureaucracy; Administration;

Summary/Abstract: The study investigated the relationship between employee skills development and the performance of government organizations in Uzbekistan. Quantitative results, based on data from 380 government employees (public servants) and managers collected in 2024, showed a strong positive correlation of 0.72 between training and participant’s satisfaction. Besides, the average perceived effectiveness of training among young employees was much higher (4.5 out of 5) than that of employees over 50 years old (3.4 out of 5). At the same time, 75% of respondents mentioned that the main obstacle to skills development is the heavy workload. However, 55% of employees indicated a strong wish to learn more advanced skills, such as data analysis. Our findings also show that the effectiveness of training programs depends on paying attention to generational differences and organizational barriers removing.

  • Issue Year: 215/2025
  • Issue No: 05+06
  • Page Range: 64-69
  • Page Count: 6
  • Language: English
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