The Impact of Motivation on Job Satisfaction Levels Among IT Technicians Cover Image

The Impact of Motivation on Job Satisfaction Levels Among IT Technicians
The Impact of Motivation on Job Satisfaction Levels Among IT Technicians

Author(s): Mihaela Luminița Sandu, Maria Pescaru
Subject(s): Economy, ICT Information and Communications Technologies, Socio-Economic Research
Published by: Ediktura Beladi
Keywords: motivation; job satisfaction; self-esteem; IT technician; research; statistics;

Summary/Abstract: Motivation plays a crucial role in shaping job satisfaction, engagement, and overall employee performance, particularly in dynamic fields such as information technology. Given the high demands of continuous learning, adaptability, and resilience in this sector, understanding how motivation influences job satisfaction is essential for optimizing workplace well-being and productivity. Objectives and Hypotheses: This study aims to examine the impact of motivation on job satisfaction among IT technicians. Three main hypotheses guide the research: there is a positive correlation between motivation and job satisfaction, motivation is positively associated with self-esteem, and employees with more than five years of experience display higher motivation levels compared to those with less experience. Methodology: The study was conducted on a sample of 60 IT technicians from two companies, utilizing validated psychological scales, including the Multidimensional Work Motivation Scale, the Work-related Basic Need Satisfaction Scale, and the State Self-Esteem Scale. Statistical analyses included correlation tests and independent samples t-tests. Results: Findings indicate a moderate positive correlation (r = 0.427, p < 0.05) between motivation and job satisfaction, confirming that increased motivation enhances job satisfaction. Additionally, motivation is correlated with self- esteem (r = 0.373, p < 0.05), and employees with more extensive experience exhibit significantly higher motivation levels (p < 0.05). Conclusions: The results highlight the importance of fostering motivation to enhance job satisfaction and overall workplace engagement. Organizations should implement strategies that promote both intrinsic and extrinsic motivation, professional growth, and recognition to improve individual well-being and organizational performance.

  • Issue Year: XXI/2025
  • Issue No: 1
  • Page Range: 77-88
  • Page Count: 12
  • Language: English
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