FUNDAMENTAL ETHICAL CHALLENGES IN PERFORMANCE MANAGEMENT WITHIN BUREAUCRATIC INSTITUTION
FUNDAMENTAL ETHICAL CHALLENGES IN PERFORMANCE MANAGEMENT WITHIN BUREAUCRATIC INSTITUTION

Summary/Abstract: The values underpinning performance management in any organization are trust, individual and procedural fairness, constructive feedback, respect and decision-making transparency. However, the very nature of bureaucratic institutions represented by features like job specialization, standardization, rules and procedures, paperwork, record-keeping, and hierarchy of authority may inadvertently generate ethical challenges impeding upon honest and effective performance and henceforth the results of performance evaluation. Consequently, the goal of the current article is to analyze the most challenging situations in bureaucratic institutions from the perspective of performance management, namely human resource performance assessment and evaluation, and make a number of recommendations by which the latter can be reformed.

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