Investigation of the impact of workplace conflict on employees’ job dissatisfaction: a study of textile industries in Nigeria
Investigation of the impact of workplace conflict on employees’ job dissatisfaction: a study of textile industries in Nigeria
Author(s): Peter EmorhievwunuaSubject(s): Economy, Social psychology and group interaction, Organizational Psychology, Management and complex organizations, Sociology of the arts, business, education, Human Resources in Economy
Published by: Belianum
Keywords: Workplace conflict; Employee job dissatisfaction; Employee job satisfaction; Interpersonal workplace conflict; Vertical workplace conflict;
Summary/Abstract: The study examined the impact of workplace conflict on employees’ job dissatisfactionin textile manufacturing firms in Nigeria. The dimensions of workplace conflict considered were interpersonal & intrapersonal conflict, vertical/hierarchical conflict, and job role-related conflict. Data was obtained with a questionnaire and analyzed descriptively and inferentially using multiple regression, which revealed that workplace conflict significantly influences employees’ dissatisfaction with their jobs. On the various dimensions, employees’ job dissatisfaction is significantly influenced by interpersonal & intrapersonal conflict, as well as task-based/job role-related conflict. But hierarchical level conflict did not substantially impact employees’ dissatisfaction with their jobs. The study concluded that workplace conflict is a double-edged sword, a poisonous phenomenon that can bring down a mighty company if not properly handled. Thus, suggested proactive conflict resolution mechanisms.
Journal: Ekonomika a spoločnosť
- Issue Year: 26/2025
- Issue No: 2
- Page Range: 98-116
- Page Count: 19
- Language: English
