PREDICTORS OF BURNOUT SYNDROME IN NURSES - COVID VS NON-COVID AMBULANCE
PREDICTORS OF BURNOUT SYNDROME IN NURSES - COVID VS NON-COVID AMBULANCE

Summary/Abstract: Burnout syndrome is persistent dissatisfaction with one’s job, workplace, environment, or atmosphere in the immediate work setting. It frequently occurs among nurses due to the nature of their professional responsibilities. Since the onset of the COVID-19 pandemic, the prevalence of burnout syndrome has reached unprecedented levels. The research, conducted in February 2023, included 120 nurses employed at the Health Centers Zemun and New Belgrade 60 nurses in the COVID-19 outpatient clinic and 60 nurses in the NON-COVID outpatient clinic. A descriptive research method, an indirect observational method (survey), and the Maslach Burnout Inventory were used. The results indicate that there is no significant difference in the prevalence of burnout syndrome, nor in the subscale scores, between nurses working in COVID and non-COVID outpatient clinics. Nurses employed in healthcare centers face the risk of burnout syndrome due to the nature of their daily responsibilities, regardless of the clinic’s focus. Key factors in preventing the onset of burnout syndrome include ensuring a supportive work environment, adequate equipment, harmonious interpersonal relationships, and minimizing workplace conflict, all aimed at safeguarding the mental well-being of nurses

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