ЕМОЦИОНАЛНА ИНТЕЛИГЕНТНОСТ, ЕМПАТИЯ И ЛИЧНОСТЕН ПРОФИЛ НА ПОМАГАЩИ СПЕЦИАЛИСТИ В УНИВЕРСИТЕТА И ПРОФЕСИЯТА
EMOTIONAL INTELLIGENCE, EMPATHY AND PERSONALITY PROFILE OF SUPPORTING SPECIALISTS AT THE UNIVERSITY AND PROFESSIONAL WORK

Summary/Abstract: The article presents results from a study of the emotional intelligence, empathy, and personality profile of educators and helping professionals in university education. The self-assessment of students regarding the necessary professional and personal qualities required for competent implementation of the helping process in education and social work is monitored. Through standardized instruments – questionnaires and tests, the level of empathy, emotional intelligence, psychological temperament and personality profile of students who are preparing to become helping professionals in this field are studied. It focuses on empathy as the basis of the helping process in the humanistic approach and client-centered therapy (K. Rogers). It comments on the relationship between the choice of specialty, empathic tendencies as a component of emotional intelligence and the personality profile of helping professionals. The relationship between the choice of specialty, empathic tendencies as a component of emotional intelligence, and the personality profile of helping professionals is cormmented on. As a result of the study, the initial theoretical proposition is confirmed that students fom helping professions are distinguished by a very high level of empathy and a high level of intelligence, which corresponds to dominant portraits in their personality profile as a basic characteristic. Compared to practicing teachers and helping professionals, their level of emotional intelligence does not change significantly, but average values prevail for empathy. This shows that experience in professional activity leads to a decrease in empathy. Professional activity contribute that empathic tendencies approach the norm, become more realistic or are blunted, which indicates a risk of emotional exhaustion and the need for psychoprophylactic

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