The Discourse of Service Encounters in Post Communist Romania: Iconicity and Polite Routines of American Descent
The Discourse of Service Encounters in Post Communist Romania: Iconicity and Polite Routines of American Descent
Author(s): Diana HornoiuSubject(s): Cultural Essay, Political Essay, Societal Essay
Published by: Ovidius University Press
Keywords: speech routine; positive politeness; service encounter; phatic communion; reception
Summary/Abstract: The research reported in this study is based on the analysis of empirical data gathered in McDonald’s restaurants in Constanta and Bucharest. The corpus contains 100 excerpts which are uncontrolled samples of face-to-face naturally occurring interactions
Journal: Analele Universităţii Ovidius din Constanţa. Seria Filologie
- Issue Year: XXII/2011
- Issue No: 2
- Page Range: 127-140
- Page Count: 1
- Language: English