Work-Life Balance and Performance of Female Bankers
Work-Life Balance and Performance of Female Bankers

Summary/Abstract: This study investigated the influence of work-life balance on the performance of female bank employees in Enugu State, Nigeria. Specifically, it examined the relationship between time management and punctuality at work by female bank employees in Enugu state and the association between stress management and the quality of service delivery of female bank employees in Enugu state. A descriptive survey method was employed. The study collected quantitative data through the use of questionnaire administered to 117 female bank employees working in; United Bank of Africa (UBA), First Bank of Nigeria (FBN), Guaranty Trust Bank (GTB), Access Diamond Bank and Zenith Bank branches in Enugu State. Data were presented and analyzed using frequency count, simple percentage, mean, standard deviation, Pearson r correlation analysis and Chi-Square. The findings revealed a significant relationship between management and punctuality at work {r1 = .94, p< .01} and stress management has no significant association with quality of service delivery {X2 = 7.11, df = 4, p = .130} among female bank employees in Enugu state. Based on the findings, the study recommended the that deposit money banks in Enugu State should introduce flexible work arrangements, such as telecommuting and flextime, to enable female employees to better manage their work and personal responsibilities; that banks should invest in mental health programs that offer stress management workshops, mental health support, and fitness initiatives to help female bank employees cope with workplace stress and enhance their overall quality of life.

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