İşyeri Nezaketsizliğinin Örgütsel Sinizm Üzerindeki Etkisinde Yengeç Sepeti Sendromunun Aracılık Rolü
The Mediating Role of the Crab Barrel Syndrome in the Effect of Workplace Incivility on Organizational Cynicism

Summary/Abstract: The modern work environment represents a highly intense setting characterized by numerous rules, individuals, and tasks. In this modern work process, individuals are constantly interacting with one another, making it commonplace for them to experience both positive and negative emotions. Additionally, incidents occurring in the workplace may have various consequences for organizations. Negative events in organizations affect employees and, indirectly, the organization itself. Although we live in the age of technology, the significance of human presence, particularly in labor-intensive organizations, cannot be overlooked. This study investigates certain negative events in organizations based on employees’ perceptions. The research problem is shaped around negative events in organizations, their antecedents and consequences, and their impacts on organizations and employees. Specifically, the study examines whether incivility in the workplace influences employees' negative behaviors and whether the crab barrel plays a mediating role in this relationship. The aim of this study is to determine the mediating role of the crab barrel in the effect of workplace incivility on organizational cynicism. To this end, a quantitative research design was adopted, and a survey was conducted. The study population consists of administrative personnel working at Yozgat Bozok University. Convenience sampling was employed as the sampling method, and data were collected via an online survey from 438 participants. The collected data were analyzed using the SmartPLS (PLS-SEM) statistical program, where the partial least squares structural equation modeling (PLS-SEM) approach was utilized. According to the findings of the study, the crab barrel mediates the effect of workplace incivility on organizational cynicism. Workplace incivility has a positive and significant effect on both organizational cynicism and the crab barrel. The results reveal that workplace incivility leads to an increase in organizational cynicism, and this effect is mediated by the crab barrel. As in every sector, the prevalence of this issue in public organizations can be considered an indicator of the presence of negative organizational behavior. Based on the study's findings, fostering an organizational culture grounded in justice is essential for reducing negative behaviors in organizations, and efforts should be made to ensure this in every aspect.

• Details
• Contents