Critical incidents and the factor of “multiculturalism” in cross-border business communication Cover Image

Critical Incidents und der Faktor „Kulturalität“ in der grenzüberschreitenden Wirtschaftskommunikation
Critical incidents and the factor of “multiculturalism” in cross-border business communication

Author(s): Karl-Hubert Kiefer
Subject(s): Language studies, Language and Literature Studies, Foreign languages learning, Applied Linguistics, Philology, Translation Studies
Published by: Uniwersytet im. Adama Mickiewicza w Poznaniu
Keywords: Critical Incidents; multiculturalism; professional cross-border-business communication

Summary/Abstract: Exemplified by electronic correspondence between polish tax advisers and german clients the article deals with the question what kind of determinants in professional cross-border business communication must be met in order to give "culture" a meaning, so that we can speak of „critical incidents“.

  • Issue Year: 42/2015
  • Issue No: 1
  • Page Range: 49-62
  • Page Count: 14
  • Language: German
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