Comparative analysis of selected hotels websites in Poland Cover Image

Analiza porównawcza serwisów internetowych wybranych hoteli w Polsce
Comparative analysis of selected hotels websites in Poland

Author(s): Witold Chmielarz, Oskar Szumski
Subject(s): Economy
Published by: Wydawnictwo Uniwersytetu Ekonomicznego we Wrocławiu
Keywords: hotel websites; electronic services; electronic tourist markets; quality assessment of websites

Summary/Abstract: The main goal of this study is to characterize websites of selected hotels in Poland and to identify the best set of criteria of hotel services available by net. After a short introduction the characteristics of hotel services was made and the assumptions of the research were defined. Then multilateral analyses of the hotel websites were carried out and conclusions were drawn from the study.

  • Issue Year: 2011
  • Issue No: 22
  • Page Range: 32-42
  • Page Count: 11
  • Language: Polish