Empowering Minds in the Hospitality Sector: The ModerationMediation Role of Psychological Empowerment in Fostering Transformational Leadership and Psychological Well-being
Empowering Minds in the Hospitality Sector: The ModerationMediation Role of Psychological Empowerment in Fostering Transformational Leadership and Psychological Well-being

Summary/Abstract: Due to the absence of transformational leadership and effective management practices, the working conditions in the hospitality sector can be challenging, impacting job satisfaction, quality of life, and psychological well-being of hospital workers. Few writers have examined the elements that influence psychological well-being, like transformational leadership. This study examines the direct impact of psychological empowerment and transformational leadership on employees' psychological well-being in the Saudi hotel industry, using self-determination theory as a foundation. The research also examines the dual role of psychological empowerment as a mediator and moderator in the relationship between transformational Leadership and psychological well-being. A purposive sample of 476 frontline employees in five-star hotels located in the Eastern Region of Saudi Arabia was surveyed via an online survey. The partial least squares structural equation modeling (PLS-SEM) was used to test the proposed model. The findings indicate a large positive effect of transformational Leadership on psychological empowerment and psychological well-being. Additionally, there exists a key mediating role of psychological empowerment for the transformational Leadership – psychological well-being relationship, and there is an important moderating impact. This study's findings have significant implications for hotel management in terms of promoting psychological empowerment to enhance workers' well-being and enhance organizational effectiveness and service standards in the hospitality industry.

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