Digital Performance Analysis of Public Administration: Romania’s Ranking in DESI
Digital Performance Analysis of Public Administration: Romania’s Ranking in DESI

Summary/Abstract: The present paper is an X-ray of the digitalization of public administration in Romania, within the context of the Decade of Digital program committed by the European Commission for the year 2030. The process of digital transformation in public administration has visibly accelerated over the past three years, with one of the favorable factors being the COVID-19 pandemic, which imposed physical restrictions on citizens and forced public administration to migrate their interactions with citizens online. The paper highlights the monitoring indicators and progress regarding Europe’s digital performance, specifically analyzed for the domain of Digitalization of Public Services. For each of the five indicators, Romania’s achievements are presented based on data from the Authority for Digitalization in Romania (ADR). Despite our country’s significant accomplishments in this field, visible to Romanians and appreciated by citizens who use technology in their interactions with government institutions, Romania still ranks last in the EU concerning digital public services in 2023.

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