Cultural barriers to public administration reform: 
Results of an empirical study Cover Image

Kulturowe bariery reformowania administracji publicznej – wyniki badania empirycznego
Cultural barriers to public administration reform: Results of an empirical study

Author(s): Przemysław Hensel
Subject(s): Economy
Published by: Uniwersytet Ekonomiczny w Krakowie we współpracy z Wydawnictwem Naukowym Scholar
Keywords: public administration reform; cultural barriers; new public management; new public governance; public values; trust; survey.

Summary/Abstract: Th e paper is based on an opinion survey of 1217 Polish public administration employees, which was conducted in order to asses cultural determinants of the successful introduction of the New Public Management and the New Public Governance reforms. Th e results show that Polish public administration employees are not very eager to accept the implementation of competitive mechanisms in their workplace, and that they prefer solutions rooted in the hierarchical logic. It was concluded that factors positively aff ecting the probability of successful reforms are: the level of trust, which is higher among them than among the general public, and high awareness of the present dismal state of the administration. Th e opinions shared by the public administration employees were also compared with those expressed by the general population; regional diff erences in opinions were also analyzed.

  • Issue Year: 2011
  • Issue No: 18
  • Page Range: 49-72
  • Page Count: 25
  • Language: Polish