A qualitative exploration of patients’ experience of online psychotherapy
A qualitative exploration of patients’ experience of online psychotherapy

Summary/Abstract: The aim of this study was to explore patients’ experience with online psychotherapy and integrate findings in the practice of online psychotherapy. Sixteen patients (N=16) of psychodynamic psychotherapy were interviewed after the closure of their psychotherapy process. The semi-structured interview explored the online experience compared to the inroom psychotherapy experience. Responses were analyzed using thematic analysis. Four themes were identified: (i) satisfaction versus dissatisfaction; (ii) depth of work; (iii) practicalities versus limitations; and (iv) relationship and therapeutic alliance. The results indicate that online psychotherapy is experienced as an optimal alternative Despite challenges, online psychotherapy appears to be a feasible method of intervention. Several factors which could have been expected to be limiting, could be overcome and used to the benefit of the process and results.

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