Impactul inteligenţei artificiale în procesele decizionale din administraţia publică
The impact of artificial intelligence in decision-making processes in public administration

Summary/Abstract: In the last decades, public administration has seen an unprecedented evolution, starting from the use of tools such as Information and Communications Technology (ICT), to the concept of E-Governance, to “Smart City” or “Artificial Intelligence”. The concept of “Artificial Intelligence” implies the ability of a device to imitate human functions such as reasoning, learning, planning and creativity, as well as the use of software and systems that can perceive the environment in which it operates and solve problems by acting to achieve a certain objective. Today, artificial intelligence is considered a central element of the digital transformation of society, becoming a priority for most states, it is already present in our lives. We encounter and use artificial intelligence in our daily lives and often do not realize it, for example the ads or suggestions we receive on social networks based on user preferences or search history, in facial recognition software, translation or navigation directions when driving a car. The efficiency of the use of artificial intelligence is indisputable, however, we must bear in mind that the benefits of using artificial intelligence come with major risks, which can have consequences that are difficult to fix or even irreversible. Through this article we aim to explore how the use of artificial intelligence can improve the efficiency of decisions taken by public administration staff, but also about the ethical and regulatory challenges associated with its use.

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