Consumer information Standard according to EU and Georgian Laws
Consumer information Standard according to EU and Georgian Laws

Summary/Abstract: The protection of consumer rights is one of the most pressing issues in modern law. The law on consumer rights protection originates from contractual law, which itself is based on the principles of equality and freedom of contract. The principle of freedom of contract means that each party in civil transactions, including the consumer and the entrepreneur, has an equal opportunity within its private autonomy, to enter into any contract with content that is not prohibited by law, to freely choose a contracting party , and to freely bargain and create the terms of the contract. However, due to the specifics of civil relations, the parties are not always absolutely equal and free. This situation becomes evident when the contracting parties are an entrepreneur and an individual, a consumer who requires the contract subject or service to meet personal needs, rather than for business, professional, or craft purposes. Consumer doesn’t have field specific knowledge and experience (nor should they have) thus they are easily influenced by the proposals offered by the entrepreneurial entity. In such cases, entrepreneurs have a greater responsibility to demonstrate good faith and honesty.

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