SUCCESS AND IMPACT OF STRATEGIC PLANS IMPLEMENTATION ON PUBLIC SERVICE DELIVERY IN THE GAMBIA
SUCCESS AND IMPACT OF STRATEGIC PLANS IMPLEMENTATION ON PUBLIC SERVICE DELIVERY IN THE GAMBIA

Summary/Abstract: The study investigated strategic planning practices for public service delivery (PSD) in The Gambia, and examined the effectiveness of perceived strategic plans implementation impact on PSD in the study area. This study revealed that strategic plans implementation in public service organisations (PSOs) was remarkably effective, and had positive impact on public service delivery. The study showed that there was an established nexus between strategic plan implementation and public service delivery in the area under review. The findings indicated that strategic planning and implementation played a significant role for PSD in The Gambia. Simple linear regression analysis indicated significant relationship between strategic plans implementation in PSOs and PSD in the country. The findings of the survey objectives concluded that the strategic plans implementation in public service organisations had significant impact on public service delivery in The Gambia since R = .614 > 0, R2 = .377, F (5, 149) = 17.409; ρ<.05. Specific policy and general recommendations were proffered to assist public service organisations in achieving the objectives of public service delivery, and to increase the impact of strategic plans implementation on public service delivery at the national level.

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