The Effect of Facilitating Work-Life Balance on Employee Retention: A Case Study in CV Shalom
The Effect of Facilitating Work-Life Balance on Employee Retention: A Case Study in CV Shalom

Summary/Abstract: Purpose: Work-life balance has emerged as a critical factor influencing employee retention in modern organizations. A growing body of research demonstrates the profound impact that a successful balance between work responsibilities and personal life has on employee well-being, job satisfaction, and ultimately organizational commitment. The aim of this research is to examine the specific effects of work-life balance facilitation on employee retention to provide actionable insights and evidence-based recommendations to organizations seeking to enhance their retention strategies. Design/methodology/approach: A case study methodology was used in this research. Primary data was collected through an online survey. The data was quantitatively analyzed using Statistical Package for Social Sciences (SPSS) to determine the relationships between the independent variables (work-life balance initiatives) and dependent variable (employee retention). Findings: The study revealed a high retention rate with many employees remaining loyal to the company for over 30 years. The retention was closely linked to the company’s comprehensive work-life balance initiatives, including financial aid through savings and loan cooperatives, subsidized health insurance, and educational support. These programs correlated with higher levels of employee satisfaction and engagement. Employees who actively utilized these offerings reported lower stress level, less work pressure and improved overall well-being. Research limitations/implications: This study focused on data from respondents in an Indonesian company. Further research in different international locations is needed to generalize these findings globally. The results suggests that companies, particularly in Indonesia, that prioritize work-family balance are better able to improve employee retention. This approach can decrease company turnover through lower recruitment costs and higher productivity. Originality/value: This study advances the understanding of employee retention by examining three specific factors in a developing economy context: financial support through savings and loan cooperatives, subsidized health insurance, and educational support. The findings contribute to existing theory by highlighting the relative impact of these targeted interventions on employee retention.

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