Improvement of processes with a lean approach in the HR department of a company
Improvement of processes with a lean approach in the HR department of a company

Summary/Abstract: After the reform of the manufacturing and production processes, the lean approach has become more and more popular and was applied in service processes and also in office environments. In the management sector, there is a debate about whether these application experiments can be called lean. The basis of doubt is the fundamental difference between production and service. Management literature has accepted the concept of lean office, which also has a kind of signaling in this discourse. In the course of our study, we show how service processes can be improved with the help of the lean thinking. We made our research in the Human Resources department of a domestic company.

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