Case Study: Implementation of Participatory Design in a Health-Tech Project Cover Image

Przykład implementacji projektowania partycypacyjnego w projekcie technologicznym z obszaru zdrowia
Case Study: Implementation of Participatory Design in a Health-Tech Project

Did the Patient Participatory Design Group Follow the Principles of Participatory Design and Which Relevant Themes in Regard to the Method as a Whole Were Revealed?

Author(s): Robert Statkiewicz
Subject(s): Social Sciences, Sociology, Health and medicine and law, Sociology of Culture
Published by: Wydział Socjologii Uniwersytetu Warszawskiego
Keywords: participatory design; patient experience; user experience in medicine; accessibility; co-decision making

Summary/Abstract: The goal of this article is to present the characteristics and challenges of the participatory design (PD) process in healthcare, in connection with an evaluation of the PD process in the People and Medicine Foundation’s project – Patients4Patients. The main objective was to design and implement a new module in the Patients4Patients mobile app. The evaluation tried to answer the questions of (1) to what degree the proposed participatory process aligned with participatory design principles, and (2) to what degree the participants felt empowered and engaged in the designing and decision-making process. The results suggest that the implementation of PD was successful. At the same time, new aspects were revealed that have not been widely discussed in the literature on successful PD projects in e-healthcare, namely digital and conditional accessibility, and the importance of the group process.

  • Issue Year: 2022
  • Issue No: 23
  • Page Range: 213-242
  • Page Count: 30
  • Language: Polish