COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION
COMMODITY EXCHANGES IN ROMANIA AND POLAND: A SURVEY OF CLIENTS' PERCEPTION AND SATISFACTION
Author(s): Oana Matilda Sabie, Ştefan Gabriel Burcea, Maria Cătălina BengeaSubject(s): Geography, Regional studies, Regional Geography
Published by: Academia de Studii Economice - Centrul de Cercetare in Administratie si Servicii Publice (CCASP)
Keywords: commodity exchanges; Romanian Commodity Exchange; Polish Commodity Exchange; trading platforms; user perception; natural gas/ energy;
Summary/Abstract: This paper aims to highlight the importance of international commodity exchanges and to provide information on their rise in recent years. Since ancient times, commodity exchanges have played a significant role in market economies. These exchanges' goals are to act as a market outlet, keep an eye on supply and demand, and, most importantly, have an impact on how real pricing levels for various commodities are established. This empirical research is based on a survey with a sample of 137 clients, which uses a questionnaire to analyse their perception on the trading platforms run by the two licensed operators (the Romanian Commodity Exchange and the Polish Commodity Exchange), as well as their satisfaction regarding the collaboration with ring managers. The results indicate that a more positive attitude of clients towards trading fungible and non-fungible products will further strengthen their purchasing intentions.
Journal: Theoretical and Empirical Researches in Urban Management
- Issue Year: 18/2023
- Issue No: 2
- Page Range: 101-116
- Page Count: 16
- Language: English
