Factors Affecting the Use of Performance Information for Decision-Making
Factors Affecting the Use of Performance Information for Decision-Making

Summary/Abstract: The use of performance information is central to the realization of performance management outcomes; consequently, it is useful to learn what factors influence the use of performance information in the process of performance management. This study aimed at investigation of the influence of participation in performance target setting, performance indicator quality, performance information processing capacity, and training on the use of performance information in the decision-making in the public sector organizations. The research bases on primary data collected from randomly selected 184 respondents from public organizations. The result of regression analysis indicates training on performance management, performance information processing capacity and the performance indicator quality positively influences performance information use, but the influence of participation in target setting on the use of performance information was not statistically significant. The finding indicates the connections among the components of performance management process and highlights policy options that can enhance the use of performance information.

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