HE IMPACT OF PORT OPERATIONS ON FREIGHT FORWARDERS IN NIGERIA
HE IMPACT OF PORT OPERATIONS ON FREIGHT FORWARDERS IN NIGERIA

Summary/Abstract: The study examines the impact of port operations on freight forwarders in Nigeria. The study's objective is to examine the effect of automation of port operations on freight forwarders' efficiency in Nigerian ports and the impact of port infrastructure on the efficiency of freight forwarders in Nigeria. The study was conducted in the Lagos Port Complex located in the Apapa Area of Lagos and consisted of Apapa Port and a container terminal now called APM Terminal. A survey research design was used for the study, and a stratified sampling technique was used. The study population is 5400 people, and the sample size is 372. A structured questionnaire was used to gather responses from the respondents, and the information was analyzed through simple descriptive statistics. The hypotheses were analyzed using correlation analysis in SPSS, and the result showed that automation of port operations enhances freight forwarders' functions. It was concluded that port infrastructure is paramount for the further development of port operations and will immensely benefit the freight forwarders. It was recommended that the Safety and security of lives and properties at the Nigerian seaports must be seen as everybody’s business needs to grow and be compared with other countries of the world. Stakeholders in the maritime industry must be willing to adopt security preventive measures to avert what could lead to disaster or loss of lives and properties at the seaport in Nigeria.

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