Examination of the Difficulties Experienced during the Formation of the Organizational Conflict Management Process in Educational Institutions and the Methods of Overcoming Them Cover Image

Eğitim Kurumlarında Örgütsel Çatışma Yönetimi Sürecinin Oluşturulması Aşamasında Yaşanan Güçlükler ve Üstesinden Gelinme Yöntemlerinin İncelenmesi
Examination of the Difficulties Experienced during the Formation of the Organizational Conflict Management Process in Educational Institutions and the Methods of Overcoming Them

Author(s): Murat Kılıç, Ersin Çabucak
Subject(s): Education, State/Government and Education, Management and complex organizations
Published by: SD Yayınevi
Keywords: Educational Institutions; Organizational Conflict; Conflict Management;

Summary/Abstract: In this study, it is aimed to examine the difficulties experienced during the formation of the organizational conflict management process in educational institutions and the methods of overcoming them. In the Turkish National Education system, the idea that teaching is the main thing in educational services was widespread until recently, so no importance was given to training an educational administrator. Education management was also not considered as a profession and specialty. Developments in management science have enabled the institutionalization of educational management. Ministry of National Education's publication of the Ministry of National Education's Executive Appointment, Evaluation, Promotion and Relocation Regulation, which entered into force by being published in the official Gazette dated April 30, 1999 and numbered 23681, has taken a modern step that provides for the education of educational managers in the field of pre-service management, recognizing that management is a separate profession from science and teaching. Each of the individuals working in schools has different feelings, different perceptions, different values and different areas of expertise. Disputes and disagreements that occur from time to time between these individuals who come together to achieve the goals of the school cause conflicts. Dec.Dec. Deconfliction is a kind of communication way, it is a product of interpersonal interaction. It is unthinkable that there should be no conflict in educational organizations whose raw material is people. The important thing here is not the absence of conflict, but the good management of conflict. Where there are people, conflict is inevitable. Therefore, conflicts arise in every organization for various reasons at various times. Since conflict cannot be avoided, it should be managed appropriately in a way that is in the best interest of the school to ensure that the goals of the school are realized more effectively and efficiently. Whether the results of conflict experienced in schools are positive or negative depends on how the conflict is managed. School principals should have knowledge and skills about the concept of conflict, types of conflict, and conflict resolution strategies in order to manage conflicts occurring at school in a way that is appropriate for the benefit of the school.

  • Issue Year: 9/2023
  • Issue No: 19
  • Page Range: 260-272
  • Page Count: 13
  • Language: Turkish