A Research on Factors Affecting the Motivation of İstanbul Metropolitan Municipality Hızır Emergency Ambulance Staff Cover Image

İstanbul Büyükşehir Belediyesi Hızır Acil Ambulans Çalışanlarının Motivasyonunu Etkileyen Faktörlerin İncelenmesi
A Research on Factors Affecting the Motivation of İstanbul Metropolitan Municipality Hızır Emergency Ambulance Staff

Author(s): Özgür Burmalı, Sümeyye Kuşakcı
Subject(s): Organizational Psychology, Health and medicine and law, Demography and human biology, Welfare services
Published by: İşletme Araştırmaları Dergisi
Keywords: Emergency Health Services; Istanbul Metropolitan; Municipality; Hızır Emergency; Motivation; Motivational Factors;

Summary/Abstract: Purpose – Emergency ambulance staff is working within the scope of emergency health services provide a vital service. The aim of this study is primarily to reveal the factors that determine the motivation of emergency ambulance workers. In addition, it will be investigated whether the factors affecting the motivation of emergency ambulance workers differ in the context of demographic characteristics. Design/Methodology/Approach- The study was carried out for Istanbul Metropolitan Municipality Hızır Emergency ambulance employees. The main body of the research consists of 14 doctors, 120 paramedics, 144 ATTs and 120 drivers working in 112 Hızır Emergency ambulances affiliated to IMM at 35 stations from Silivri to Kartal in the province of Istanbul. A questionnaire was used as a data collection tool in the research. The questionnaire consists of 56 questions and three parts. SPSS 25 program was used to evaluate the collected data. Results – While the motivation of the ambulance personnel differed according to the type of duty, age and seniority in the institution, it did not differ according to gender, educational status and marital status. Again, it has been determined that the perceptions of the ambulance workers about the factors affecting their motivation differ according to the type of duty, age, education level and seniority in the institution, but not according to gender and marital status. On the other hand, it has been seen that the most effective factor on the motivation of ambulance workers is organizational and managerial factors, while economic factors have the least effect. Discussion – The results of the research show parallelism with similar studies in the literature. However, there are also studies that found different results in terms of the effect of gender, marital status and education level on motivation. In addition, there are studies which have argued that economic factors are the most significant among all motivational factors.

  • Issue Year: 15/2023
  • Issue No: 1
  • Page Range: 398-419
  • Page Count: 22
  • Language: Turkish