Determining the Personal Image of Tourist Guides Cover Image

Profesyonel Turist Rehberlerinin Kişisel İmajlarının Belirlenmesi
Determining the Personal Image of Tourist Guides

Author(s): Ramazan İlkan ÖZBAŞ,, Serkan Türkmen
Subject(s): Tourism
Published by: Gazi Üniversitesi- Turizm Fakültesi
Keywords: Image; Personal Image; Tourist Guides;

Summary/Abstract: The purpose of this research is to determine the perceptions of tourist guides regarding theirpersonal images. In line with this objective, interviews were conducted with tourist guides andtourists participating in guided tours to identify both the desired and the current perceived imageelements of tourist guides. The data was collected through face-to-face interviews using a semistructured interview form, which is a qualitative research method. Data was obtained throughinterviews conducted with 16 tourists and 15 tourist guides between July 10 and August 20, 2022.Descriptive analysis was applied to interpret the obtained data, and the study was shaped aroundvarious emerging themes. According to the findings, it was determined that the personal imagesof tourist guides were generally evaluated positively. However, when looking at the responsesgiven by the participants, it was observed that some image elements considered important bytourists were not considered as important by tourist guides. When the desired and perceivedimage elements were considered together in the study, it is believed that points contributing to the development of the personal images of tourist guides were identified.

  • Issue Year: 7/2023
  • Issue No: 2
  • Page Range: 335-354
  • Page Count: 20
  • Language: Turkish