Change Management: The People Dimension of Change
Change Management: The People Dimension of Change

Summary/Abstract: Change management is the process, tools and techniques to effectively manage people and the associated human resource issues that surface when implementing business changes. Change management as a field of study finds its roots in two areas: business process improvement and psychology. The ADKAR model for change management as the diagnostic tool helps employees understand where they are in the change process. A manager can use this tool to identify gaps in his change management process and to provide effective coaching for his employees.

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