Informational stocks and e-logistics management of a tourism company Cover Image

Informational stocks and e-logistics management of a tourism company
Informational stocks and e-logistics management of a tourism company

Author(s): Petre Bosun, Alina Tenescu, Ioan Constantin Dima
Subject(s): Economy
Published by: SciPress Ltd.
Keywords: m-logistics; inventory information; ERP; e-logistics; CRM

Summary/Abstract: The huge development of the Internet, the increasing number of users, low cost Internet access and cutting-edge connection technology equipment are forcing companies to adapt rapidly to e- commerce, and thus change the classic logistics process, including changes for logistics functions. Moreover, tourism companies feel this dynamic market and its flexibility, primarily due to the supply chain actors of touristic products – the tourists - who adapted themselves quickly to the new technological offers and already mastered web interfaces specialized in selecting and delivering travel packages. Moreover, their feedback is often instantly. Barely arrived at the destination they point out their opinions, send pictures in social networks, based on their own logistic type they have developed themselves. It is clear that tourism companies have to adapt to e- logistics, since they operate beyond tourism products themselves, primarily with informational products. A tour operator can develop destinations that can be managed in a stock that can be called informational stock. With this virtual component touristic product can be changed quickly depending on the feedback that requires this. Differentiation that occurs between e- touristic products stocks, informational stocks and classic tour packages stocks is required by their special cost management and their ability to change and adapt faster to the market. E-logistics required to adapt the supply chain process to the informational chain that leaves the point of origin and reach the end point to meet such customer requirements in this new medium of the Internet where the space or time notions have a new understanding and lose their normal dimension.

  • Issue Year: 2014
  • Issue No: 16
  • Page Range: 75-85
  • Page Count: 11
  • Language: English