THE EFFECT OF KNOWLEDGE SHARING AND PROTECTION ON ORGANIZATIONAL PERFORMANCE IN SELECTED MONEY DEPOSIT BANK IN LAGOS, NIGERIA
THE EFFECT OF KNOWLEDGE SHARING AND PROTECTION ON ORGANIZATIONAL PERFORMANCE IN SELECTED MONEY DEPOSIT BANK IN LAGOS, NIGERIA
Author(s): Temitayo Alice Onifade, Nancy Izegbuwa Tongo, Hezekiah Oluwafemi AdetayoSubject(s): Business Economy / Management, Developing nations, Financial Markets
Published by: Universitatea SPIRU HARET - Faculty of Accounting and Financial Management
Keywords: Customer Satisfaction; Knowledge Management; Knowledge Protection; Knowledge Sharing; Organizational Performance;
Summary/Abstract: This study investigated the effect of knowledge sharing and knowledge protection on organizational performance in selected money deposit banks in Lagos, Nigeria. The objective was, to examine the extent to which knowledge sharing and protection influenced organizational performance. The study made use of primary and secondary data. Regression analysis and Analysis of variance (ANOVA) statistical tool were used to test the hypotheses at 0.05 level of significance. Result showed that there was a significant impact of knowledge sharing and protection on organizational performance. The study however recommended that organizations should enhance the basic understanding of knowledge sharing and protection. They should create opportunities for members to participate in dialogue to exchange ideas as this would ultimately make them respond to customers promptly. Management of organizations and businesses should ensure favourable working conditions for their members to reduce employee turnover since this could affect the protection of their gained knowledge.
Journal: Journal of Academic Research in Economics (JARE)
- Issue Year: 14/2022
- Issue No: 1
- Page Range: 153-163
- Page Count: 11
- Language: English
- Content File-PDF