Havacılıkta Teknostresin Verimlilik Üzerine Etkisinde Öğrenen Örgütlerin Aracılık Rolü: Hava Aracı Bakım Personeli Tutumları Üzerine Bir Alan Araştırması
The Mediating Role of Learning Organizations in the Effect of Technostress on Efficiency in Aviation:A Field Study on Attitudes of Aircraft Maintenance Personnel

Summary/Abstract: Purpose – In the research, it will be tried to determine what effect the aircraft maintenance personnel operating in the aviation sector have on their productivity when exposed to technostress, and how the learning organizational structure makes a difference in this effect. The concept of technostress has been determined as a research area because it has not been studied much in the literature and the aviation sector is the sector where technostress is experienced the most. Design/methodology/approach – The sample of the research is a total of 331 aircraft maintenance personnel working in Balıkesir, Diyarbakır, İzmir and Eskişehir. In order to collect data in the study, the "survey method", which is one of the data collection methods, was used. SPSS 21 program was used for scale validity and reliability, linear regression, confirmatory factor analysis, ANOVA and T-test analyzes of the collected data. Findings – As a result of the analyzes, it was seen that the sub-dimensions of technostress are related to productivity and learning organization, and the learning organization structure has a mediating role in the effect of technostes on employee productivity. Discussion – In this study on aircraft maintenance personnel; When the impact of personnel on productivity and learning organization when exposed to technostress is examined, a statistically significant relationship was found with some of the sub-dimensions of technostress, but no significant relationship was found with others. Similar results were found in the literature. It is considered that the negative effects oftechnostress on productivity can be eliminated by creating a learning organizational culture within the organization. In studies on aircraft maintenance personnel in the literature; The study is considered to be original, since there is no study of the relationship between technostress and learning organization. It is thought that the study will contribute to scientific studies related to aviation, aircraft maintenance personnel and technostress.

• Details
• Contents