A new way of doing business during the COVID-19 pandemic: An example of the DACUM analysis
A new way of doing business during the COVID-19 pandemic: An example of the DACUM analysis

Summary/Abstract: This study aims to analyze the way of doing business caused by the COVID-19 pandemic in an educational organization that trains Unmanned Aerial Vehicle (UAV) pilots using DACUM (Developing A CurriculUM) analysis. A focus group was adopted as the data collection method. As a result of this empirical study, the duties, tasks, knowledge, skills, and behaviors expected from the team were determined, including the equipment needed for the continuity of the team’s activities. This empirical study provides theoretical and practical contributions to the literature on the analysis of business processes, the elaboration of DACUM analysis as a business analysis method, and the determination of how the COVID-19 has changed the way an organization does business.

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