Externalities of knowledge diffusion in cities and the COVID-19 pandemic Cover Image

Efekty zewnętrzne dyfuzji wiedzy w miastach a pandemia COVID-19
Externalities of knowledge diffusion in cities and the COVID-19 pandemic

Author(s): Jakub Kwaśny, Arkadiusz Mroczek, Marta Ulbrych
Subject(s): Business Economy / Management, Health and medicine and law
Published by: Wydawnictwo Uniwersytetu Komisji Edukacji Narodowej w Krakowie
Keywords: knowledge diffusion; knowledge spill overs; externalities; COVID-19 pandemic; business process outsourcing;

Summary/Abstract: The research aims at reviewing concepts and debates on knowledge flow and mutual learning as externalities in cities, and to investigate the extent of change in the organization of work in enterprises as a result of the pandemic. The following research hypotheses were adopted: a) in the business service sector the change of the work model from stationary to remote or hybrid (combining stationary and remote mode) is a permanent effect of the COVID-19 pandemic, b) said change has a negative impact on the informal flow of knowledge. The study used a qualitative descriptive method referring to a critical review of the literature on the subject and surveys.

  • Issue Year: 36/2022
  • Issue No: 2
  • Page Range: 231-243
  • Page Count: 13
  • Language: Polish