SOME CONSIDERATIONS ABOUT THE CONSUMER’S TOURISM PSYCHOLOGY: FROM A TOURIST MOTIVATIONS TO A TOURIST SATISFACTION
SOME CONSIDERATIONS ABOUT THE CONSUMER’S TOURISM PSYCHOLOGY: FROM A TOURIST MOTIVATIONS TO A TOURIST SATISFACTION
Author(s): Paul PascuSubject(s): Social psychology and group interaction, Tourism
Published by: Asociaţia de Cooperare Cultural-Educaţională Suceava
Keywords: group psychology; tourism; choosing destinations;
Summary/Abstract: This article presents some aspects of tourist psychology that describe and analyze the special characteristics of groups or individuals. Thus, it is very important for the staff of the pension to know these characteristics in order to understand the behavior and mentality of tourists. Depending on these psychological types of consumers the administrators can implement strategies to satisfy and retain the tourists.
Journal: Ecoforum
- Issue Year: 8/2019
- Issue No: 3
- Page Range: 0-0
- Page Count: 8
- Language: English