Yaratıcılık, İş Motivasyonu ve Sosyal Desteğin Otel Çalışanlarının Performansına Etkisi: Kuzey Kıbrıs Örneği
The Effect of Job Creativity, Job Motivation and Social Support on Hotel Employee’s Performance: Case of Northern Cyprus

Summary/Abstract: The companies must give due importance to success factors aimed at increasing the job motivation and job performance of their employees. The job motivation and happiness are the key factors that lead businesses to success. It also increases the productivity of employees. The study examined the effects of ingenuity, job motivation and social support on the job performance of employees. The research sample consisted of 200 participants from 4 five-star hotels in North Cyprus. Quantitative research method was used as the research method. The tools used for data collection are standardized scales in a questionnaire format for participants to answer. In the study, the main effect of creativity, work motivation and social support and their interaction effect on job performance were tested. Main effects found was between ingenuity and job performance (p=.000); and job motivation and job performance (p=.005) at .05 level of significance. It was concluded that more job motivation was required to gain higher performance, whereas low ingenuity level leads to higher performance. The necessity of creativity in order to achieve high performance in hotels and the importance of employers motivating their employees were emphasized.Keywords:

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