PERFORMANCE APPRAISAL AND PERFORMANCE OF THE NIGERIAN CIVIL SERVICE IN FIVE LOCAL GOVERNMENTS OF LAGOS STATE
PERFORMANCE APPRAISAL AND PERFORMANCE OF THE NIGERIAN CIVIL SERVICE IN FIVE LOCAL GOVERNMENTS OF LAGOS STATE

Summary/Abstract: This paper assesses the role of performance appraisal on the performance of the Nigerian civil service. The poor performance of the civil service in rendering qualitative service to citizenry was the problem that justified the need for the study. Sample of 265 respondents participated in the survey and they were selected using a simple random sampling technique. Multiple regression technique was used for the test of the hypotheses. The study found that objective assessment does not have significant effect on performance of the civil service, while it was found that feedback mechanism has significant effect on the performance of the civil service. The study recommends that for improved performance of the service, there is need to ensure that employees are provided timely feedback on their performance appraisal in the service. The basis for promotion or upgraded should be made clear and all should be transparent, as it affects employees’ performance, which in turns affects the civil service performance.

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