EMPIRICAL NARRATIVES ON WORKPLACE ENVIRONMENT AND EMPLOYEES’ PERFORMANCE NEXUS: NEW EVIDENCE FROM THE KNOWLEDGE INDUSTRY
EMPIRICAL NARRATIVES ON WORKPLACE ENVIRONMENT AND EMPLOYEES’ PERFORMANCE NEXUS: NEW EVIDENCE FROM THE KNOWLEDGE INDUSTRY

Summary/Abstract: This study examined workplace environment and its impact on employees’ performance in the knowledge industry. Specifically, it investigated the mixed evidence on the impact of physical, psychosocial, and work-life balance as dimensions of workplace environment on task performance, contextual performance, and counterproductive work behavior as dimensions of employees’ performance. The descriptive research design using a cross-sectional survey was adopted. Data were elicited from the academic and non-academic staff in five selected tertiary institutions (one federal university, one state university, one private university, one polytechnic, and one college of education) in Delta State, Nigeria. The population of employees in the five institutions is 4,302 and a sample size of 500 employees was taken using the framework of Owojori (2002). The instrument for data collection is the questionnaire. The data retrieved from the respondents were analyzed using the mean statistic while linear regression was used to test the hypotheses to find out the impact of the independent variables on the dependent variable. Results showed that the three dimensions of workplace environment examined had positive and significant influence on employees’ performance. Based on the findings, the study recommended that tertiary institutions’ management should give adequate attention to creating a better workplace environment for employees and setting up unit committees to see that this objective is achieved.

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