Application of balanced results card adapted to local goverments and Küçükçekmece municipality example Cover Image

Yerel yönetimlere uyarlanmış dengeli sonuç kartı uygulaması ve Küçükçekmece Belediyesi örneği
Application of balanced results card adapted to local goverments and Küçükçekmece municipality example

Author(s): Nesrin Başpınar, Turgay İkier, Naciye Kaya
Subject(s): Business Economy / Management, Governance, Methodology and research technology
Published by: Rating Academy
Keywords: strategic management; performance measurament; performance management; balanced scorecard;

Summary/Abstract: It is known that a good performance audit increases accountability in public services and the trust of citizens in the municipality. For this reason, the Balanced Scorecard application is seen as an application method with proven effectiveness in measuring performance, especially in enterprises. However, its awareness in local governments is very low.It is thought that this research will be a work that will shed light on all local local governments and its applicability in local governments will increase. As a result of the study; Küçükçekmece Municipality Performance Report Card (Balance Scorecard) was prepared. In addition, it was observed that the dimensions in the Balanced Scorecard correspond to the strategic areas determined by the municipalities and that the municipalities have implemented the Balanced Scorecard for performance management, but they are not aware that they have implemented it.

  • Issue Year: 8/2021
  • Issue No: 3
  • Page Range: 389-400
  • Page Count: 12
  • Language: Turkish