Job stress, motivation, and job performance: direct and indirect relationship
Job stress, motivation, and job performance: direct and indirect relationship

Summary/Abstract: Purpose - Stress is in everyone's life. Everyone has experienced stress, even stress is sometimes sought to improve performance. The results of research on stress and performance are still many contradictions. It is based on the inverted-U theory and several approaches to stress. Aims - This study examined the relationship and the effect of stress on performance directly and mediated by motivation. Methodology - This study used a survey with a questionnaire distributed to nurses in several hospitals in Yogyakarta and its surroundings. By using 292 nurses who had filled out the questionnaire completely, the validity was tested with factor analysis and internal consistency with Cronbach Alpha. Findings - The results of testing the two models using structural equation modeling (SEM) found that motivation affected job stress and performance differently. Job stress was unrelated and had no direct effect on performance. The second model showed that motivation especially extrinsic motivation mediated the relationship between job stress and performance. An in-depth discussion of the results of this study is discussed at the end of this article. Limitations of the study - This study used a self-assessment that has the risk of causing common method variance and used cross-sectional data that can interfere with testing the mediation model. Practical implications - During the pandemic, the extrinsic motivation that drives the nurses to work hard is the environmental conditions, namely the patients who need help. Recruitment of nurse volunteers, socialization about COVID-19 and how to handle and prevent it need to be massively given to reduce the job stress of nurses. Originality/ value - This research was conducted during a pandemic with a very high addition of confirmed cases of COVID-19. The results of this study contribute to enriching knowledge about human resource management, especially regarding stress and employee motivation in times of crisis.

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