Mimosoudní řešení spotřebitelských sporů online v právu EU a jeho dopady na českou právní úpravu
The main aim of this article is to introduce online out-of-court consumer dispute settlement in the law of the European union using ODR (Online Dispute Resolution) and to evaluate its impact on the Czech legislation. Presented dispute resolution regime should provide simple, effective, fast and inexpensive out-of-court settlement of the disputes related to the online transactions. The purpose of this article is to present in detail European legal framework and to go through its various phases. The second part will assess specific impacts of introduced legal regime on the Czech legislation. Various difficulties that do not contribute to the overall effectiveness and efficiency of the present legal framework are presented throughout the whole article.
More...