Conflict Management and Organizational Performance in The Nigerian Public Service Cover Image

Conflict Management and Organizational Performance in The Nigerian Public Service
Conflict Management and Organizational Performance in The Nigerian Public Service

Author(s): Hope U. Oforah
Subject(s): Business Economy / Management, Organizational Psychology, Management and complex organizations
Published by: SD Yayınevi
Keywords: Managing conflict; Organizational conflict and Employees performance;

Summary/Abstract: The word Conflict connotes unpleasantness yet it is as old as Mankind. Man as a social animal has need of interaction and in the process of interacting or working, conflict ensures because of divergent interests which surface in his/her views, believes system, desires, expectations and share values; that disposes him/her to act in a peculiar way. This study seeks to investigated conflict management effects on employees’ performance in organization in the Nigerian Public Service. If properly handled, Organizational conflict can Increase productivity and innovation thereby positively affecting organizational Performance. The survey design was used for the study and the findings showed collective bargaining to be the most effective strategy in the management of conflicts. This study also pointed out, that there are so many causes of conflicts amongst employees such as interests, individual and Organizational goal but the collective bargaining strategy is recommended for conflict resolution.

  • Issue Year: 3/2019
  • Issue No: 17
  • Page Range: 14-26
  • Page Count: 13
  • Language: English