The Role of Information Technology in Integration of Supply Chain Entities
The Role of Information Technology in Integration of Supply Chain Entities

Summary/Abstract: Today’s business environment is characterized as one of hyper-competition: products are developed faster than ever before and have shorter life cycles, customers have higher expectations regarding the capabilities of products and services, and firms must respond to these demands while they are aggressively cutting costs. In terms of advances in technology and globalization of markets, organizations have had to improve their internal processes in order to remain competitive. However, organizations ask for more and finally, they realize that these internal improvements were not enough. Where once information technologies allowed businesses to reengineer and streamline their internal business processes, nowadays, contrastingly, streamlining the global supply chain will require internal information systems extended beyond the capabilities of a firm, and include electronic connections between each of the global supply chain partners.

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