E-administracja, czyli cyfryzacja usług publicznych w Europie i w Polsce – nowa rola operatorów pocztowych?
E-administration or the digitalization of public services in Europe and Poland – new role of postal operators?

Summary/Abstract: The development of e-administration (e-government, e-state, e-of fice) is a natural stage of facilitating communication between the state and its citizens in the Internet age. Regulation (EU) no 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market (the so-called eIDAS Regulation) came into force in mid-2016. It facilitates the process of authenticating and signing electronic documents, in that way opening a path for the development of an efficient system for the circulation of official correspondence in Poland.In many European states, national postal operators have become the natural partner for public administration in the area of digital mail (or postal operators that originated from state structures). Currently in Poland an increasing tendency of thePolish government has been observed to engage the Polish national postal operator, Poczta Polska S.A., in the process of national digitalization of public administration. The development of that market segment, with the appropriate engagement of the state and the establishment of relevant legal mechanisms, may facilitate the smooth replacement of traditional forms of communication with electronic ones involving modern technologies.

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